At Solvaa, we believe AI and automation training doesn’t have to be dull or intimidating. When it’s done right, it can spark curiosity, boost confidence, and make work feel a whole lot more futuristic – and fun.
Remember when everyone said the future of work was coming? Surprise – it’s already here. And while we never did get those flying hoverboards, we did get AI tools and automation software that can brainstorm ideas, streamline tasks, and even write a surprisingly decent haiku. Not a bad trade-off (although I would still like my hoverboard please).
Alas:
AI runs my tasks,
Automation does my chores –
Still no hoverboard.
But here’s the thing: these powerful tools only shine when people know how to use them. That’s why the most successful teams aren’t just adopting AI – they’re investing in AI and automation training that helps their workforce adapt, experiment, and thrive in a rapidly changing world.
What Happens Without an AI and Automation Training Strategy
According to Corndel’s 2025 Workplace Training Report, which surveyed 250 HR leaders and 1,000 UK employees, only 14% of employees rated their AI training as highly effective. That means most teams are still struggling to build the skills and confidence they need to make the most of this technology.
When AI and automation are rolled out without proper training, they’re implemented without an anchor – leaving people unsure, hesitant, or even resistant to change. Effective AI and automation training does more than teach new tools; it gives employees clarity, context, and confidence.
Because when AI is introduced without transparency, shared ownership, or meaningful learning, it quickly becomes something to fear rather than something to embrace.
Our Recommended Best Practices for AI and Automation Training
So, how do you turn all that talk about “embracing AI” into something people actually enjoy learning? It starts with a solid plan – one that’s practical, people-focused, and built for the real world (not just the slide deck).
At Solvaa, we’ve seen firsthand what works when it comes to AI and automation training – and what doesn’t. Whether you’re rolling out new tools, upskilling your team, or just trying to get everyone speaking the same “AI language,” these best practices will help you make training that sticks, inspires, and drives real results.
Start with a Skills & Readiness Assessment
Before you can create an effective AI and automation training plan, it’s important to understand where your team stands today. Getting a baseline of how comfortable people feel with AI and automation helps you spot the biggest opportunities – where to focus first, and where your employees are already feeling confident.
To make that assessment even easier, we’ve built a quick, interactive tool to help you discover your organisation’s AI Readiness Score. It’s a simple way to see how prepared your company is to embrace AI and automation – and where tailored training can make the biggest impact.
👉 Schedule a call with us to find out your AI Readiness Score.
Design Role-Based Learning Paths
When it comes to AI and automation training, one size definitely doesn’t fit all. It’s important to tailor your approach to each team’s needs – after all, there’s little point asking your Head of Sales to sit through a session on how automation can improve IT workflows. That kind of mismatch only leads to disengagement and frustration, making employees less open when genuinely relevant training comes their way.
In fact, in many UK organisations, traditional training often misses the mark. According to a GOV.UK report on the UK data skills gap, 25% say training isn’t aligned with their business needs, and 23% felt it isn’t useful in employees’ day-to-day roles.
That’s why, at Solvaa, we focus on bespoke, role-specific AI and automation training that’s practical, relevant, and engaging. For example, our FREE course Unlock the Power of No-Code Integration with Zapier is designed specifically for accountants and bookkeepers, helping them automate repetitive tasks, reduce manual work, and save valuable time.
When training feels meaningful and directly benefits someone’s role, employees don’t just learn – they lean in.
Blend Learning Formats for Maximum Impact
When it comes to AI and automation training, nothing beats hands-on, experiential learning. People learn best by doing – not just watching slides or listening to theory.
That’s why we design our programs to be interactive, practical, and genuinely fun. From in-person sessions and live workshops to guided virtual courses, our training helps employees build confidence as they experiment with AI tools in real time. We’re even developing AI learning games to make mastering new tools more engaging.
Our founder, Kelly Goss, recently took this approach to the international stage, leading a workshop in Athens as part of the TryHackMe team’s annual retreat. She even ran a high-energy hackathon where the team built an incredible 56 apps with ChatGPT and vibe-coding AI tools in under 30 minutes.
Foster Continuous Learning and Change Readiness
AI and automation training isn’t something you roll out once and tick off the list – it’s a continuous journey. To truly make an impact, training needs to become part of your company culture. That means keeping the momentum going long after the initial sessions end.
You can do this by following up formal training with ongoing workshops, peer-led sessions, or even fun, collaborative Slack channels where employees share what they’ve built or discovered using AI tools. When teams celebrate wins and swap ideas, learning becomes contagious. Make it easy for people to share their successes, and you’ll quickly see a culture emerge where employees challenge, inspire, and teach each other – all while continuously levelling up their AI skills.
Prioritise Ethics, Transparency, and Trust
Efficient AI and automation training doesn’t just teach people how to use new tools – it also reinforces how to use them responsibly. As Gartner projects, 60% of AI projects will miss their value targets by 2027 because of fragmented, reactive governance structures that don’t align with broader business goals.
That’s why effective training is about more than just technical skills. It’s about building awareness of governance, ethics, and responsible implementation. When employees understand how to create solutions with guardrails in mind, they’re better equipped to develop AI and automation processes that drive measurable, lasting results. In other words, efficient training doesn’t just boost performance – it safeguards it.
AI and Automation Enablement with Solvaa
At Solvaa, we believe AI and automation training shouldn’t feel complicated or intimidating – it should feel empowering (and maybe even a little exciting). Our approach is all about real tools, hands-on learning, and “aha!” moments that help teams see how AI can make work simpler, smarter, and more fun. From bite-sized beginner sessions to deep-dive workshops for seasoned pros, we meet people where they are and help them get genuinely curious about what’s possible.
When employees understand and trust AI, confidence grows, innovation follows, and that “future of work” everyone keeps talking about suddenly feels like right now.
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Solvaa: Strategy, Solutions, Support, Education
UK-based Solvaa® is a systems, process and automation consultancy specialising in improving business workflows. Solvaa® works with SMEs worldwide to implement digital tools, better processes, use business process automation and generative AI to boost productivity, enhance lead management, and remove unnecessary time, costs and hassles from stretched business owners’ days.
We help you simplify and streamline existing processes, integrate your business tools to make data transfer more efficient, and automate manual tasks. Our business process automation specialists have extensive experience using multiple cloud-based business tools, including Zapier, Pipedrive CRM, SmartSuite, Xero, Google Suite, ClickUp, Asana, Airtable, Hubspot, Active Campaign, Salesforce, Mailchimp, Quickbooks and many more. We are Zapier Certified Experts, SmartSuite Certified Partners, Pipedrive Certified Partners and Xero Certified Advisors. We also educate teams about using AI in their daily roles, mindset, governance and strategy in our Solvaa AI Academy.
Solvaa® was founded in 2016 by Kelly Goss, a no-code solutions architect, business process automation specialist and author of Automate It with Zapier (first edition) and Automate It with Zapier and Generative AI (second edition).
A thought leader on business process automation and digital adoption, Kelly attended an invite-only Roundtable on Artificial Intelligence (AI) with the UK government at No.10 Downing Street, providing insights and recommendations on how SMEs can benefit from productivity gains by using digital technologies, automation and AI. She has also been invited to speak at the House of Lords and at many other events.
Contact us today to find out how Solvaa can help your business make big savings on operational costs and time, and significantly increase productivity.
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